What is MyConnect?
The problem is that a lot of retailers don’t ship to Alaska. MyConnect is the solution. Carlile MyConnect allows you to ship purchases to an address in the lower 48. From there, your packages get forwarded to a Carlile package pick-up terminal in Alaska that’s conveniently located near you. Then you just pick it up. It’s really that easy to ship to Alaska.
How It Works:
With MyConnect, you get a special Lower 48 shipping address to use for your purchases. This allows retailers to ship their items to Carlile’s Tacoma, WA terminal. Your shipments will then be forwarded to Alaska so you can pick them up at a Carlile terminal near you.
Properly Addressing Your MyConnect Shipment
Place your MYCONNECT ACCOUNT NUMBER and DESTINATION CODE in the address field so it appears on shipping labels.
Shipping label example
MyConnect Customer
77777777 – KEN
2301 Taylor Way
Tacoma, WA 98421
| Destination Terminal | Destination Code |
|---|---|
| Anchorage | ANC |
| Aniak | ANI |
| Bethel | BET |
| Dillingham | DLG |
| Fairbanks | FBK |
| Kenai | KEN |
| King Salmon | AKN |
| Kodiak | KOD |
| Nome | OME |
| Prudhoe Bay / Deadhorse | PBY |
| Tacoma, WA | TAC |
| Unalakleet | UNK |
| Utquiagvik | BRW |
The Carlile MyConnect Process in 3 Easy Steps
Having your orders shipped to Alaska is simple and easy. In fact, there are really only three steps to the process:
- You shop like normal, adding the items you want to your cart and checking out as usual.
- At checkout, you’ll enter our Tacoma shipping terminals’ information with your MyConnect number in the address field and your order is sent there.
- Once your order is shipped to the Carlile Tacoma terminal it will be forwarded to the Alaskan package pick-up terminal that you selected. Once it has arrived, you will receive a notification that your freight is available, and you can schedule your pick up appointment.
Shop your favorite retailers.
We'll handle the rest.
Not sure if your favorite retailer ships to Alaska? We’ve put together guides for some of the most popular ones our MyConnect customers shop — including why they don’t ship to Alaska and exactly how to use MyConnect to get your order anyway.
How Carlile Can Help
From a small box to furniture or snow machines, MyConnect, a package forwarding service, provides fast, affordable shipping to Alaska. Get your quote today!
- We offer convenient, fast, affordable shipping to Alaska
- Purchase from any retailers and ship your package to Alaska
- Ship small boxes, furniture, equipment, tools, ATVs, snow machines, and more to Alaska
- Safe, secure shipping in Alaska with great customer service
Our shipping to Alaska service, MyConnect, is a service of Carlile Transportation, Alaska’s leading trucking and logistics company since 1980, with Alaska shipping terminals in Anchorage, Fairbanks, Kenai, Kodiak, and Prudhoe Bay.
Alaska Shipping Terminals
Carlile MyConnect Retail Shipping & Package Forwarding to Alaska Pick-up Locations & Hours
With Carlile MyConnect, you can order from almost any retailer in the U.S. Have your purchases shipped to a terminal in Tacoma, and we’ll ship them to Alaska. You choose the pickup location — Anchorage, Fairbanks, Kenai, Kodiak, or Prudhoe Bay — and we’ll have it ready for you there.
No more shipping blocks, no workarounds, no asking someone to forward it for you. Just your order, delivered closer to home.
Carlile locations, terminal hours, and addresses are listed below.
Anchorage Terminal
Monday – Friday: 8:00 a.m. – 5:00 p.m.
Fairbanks Terminal
Monday – Friday: 8:00 a.m. – 5:00 p.m.
Saturday: 8:00 a.m. – 12:00 p.m.
Kenai Terminal
Monday – Friday: 7:00 a.m. – 5:00 p.m.
Saturday: 7:00 a.m. – 12:00 p.m.
Kodiak Terminal
Monday – Friday: 8:00 a.m. – 5:00 p.m.
Prudhoe Bay Terminal
Monday – Friday: 6:00 a.m. – 7:00 p.m.
MyConnect FAQs
The perfect ship-it-to-Alaska solution proudly delivered by Carlile.
Welcome to Carlile MyConnect, your reliable solution for shipping to and from Alaska. Forwarding a small package? Or maybe a larger item like furniture or auto parts? No matter the size of your package, we’ve got you covered. We encourage you to explore these frequently asked questions, designed to provide you with all the answers you need to make your shipping experience as smooth as possible. If you still have questions or need personalized assistance, please contact our dedicated team. We’re here to help!
General Information
Can this service only be used for online purchases?
No, you can shop by phone or catalog and have your retail packages forwarded to Alaska as well. You can even have friends, family, or businesses drop off your shipment directly to our terminal.
Wherever you purchase from, make sure to use the special MyConnect shipping address (including your MyConnect customer ID) in Tacoma, WA, rather than your Alaska address.
Can I ship used items or household goods?
Yes, you can. However, some liability limitations and packing requirements exist. Please refer to the MyConnect shipping terms in your customer account.
Some of your packages, depending on when they arrived and the inbound carrier delivering them, can be loaded into different trailers to move across the water.
What shipping address do I use to have my packages sent to Alaska?
The key to Carlile MyConnect is using the unique shipping address provided to you when you registered for MyConnect. This address is for Carlile’s terminal in Tacoma, WA, and includes your unique MyConnect customer ID number.
Use your MyConnect shipping address (instead of your Alaskan home or business address) anytime you make a purchase, and MyConnect will deliver your items to a Carlile terminal near you in Alaska.
How and when do I pay for my shipment?
You will receive a notification via email and/or text message once your items have been received. We’ll then confirm your package forwarding charges based on verified packaging dimensions.
Next, you will log in to MyConnect to pay for your shipments. You can pay for your shipment any time before you pick it up.
How do I estimate my shipping costs for forwarding packages to Alaska?
Please use the MyConnect Shipping calculator to estimate the cost of forwarding your packages to your nearest Carlile MyConnect terminal in Alaska. You will need shipping dimensions and weight. Rates are based on total space occupied, including packaging.
Please note that actual charges to forward your shipment to Alaska are based on verified shipping specifications once we receive your items at our Tacoma, WA terminal.
What’s the cheapest way to ship a package to Alaska?
Carlile’s MyConnect program is usually the most affordable option for Alaska shipping. It was built for individuals who don’t need a full truckload or freight contract, just a dependable way to get stuff north. You pay based on size and weight, and you skip all the surprise charges other carriers tack on.
Where and when can I pick up my shipments that were forwarded to a Carlile Terminal in Alaska?
Shipments can be picked up during business hours at your designated MyConnect pick-up terminal.
MyConnect’s Alaskan Pick-Up Locations
Anchorage MyConnect Pick-Up
1930 Spar Ave
Anchorage, AK 99501
Pick-Up Hours: Mon-Fri 8a – 5p
Fairbanks MyConnect Pick-Up
900 Aurora Drive
Fairbanks, AK 99701
Pick-up Hours: Open Mon-Fri 7a – 6p | Sat 8a – 12p
Kenai MyConnect Pick-Up
1216 Bridge Access Road
Kenai, AK 99611
Pick-up Hours: Mon-Fri 7a – 5p | Sat 7a – 12p
Kodiak MyConnect Pick-Up
5152 Tom Stiles Road
Kodiak, AK 99615
Pick-up Hours: Open Mon-Fri 8a – 5p
Prudhoe Bay MyConnect Pick-Up
500 Airport Way
Prudhoe Bay, AK 99701
Pick-up Hours: Open Daily 6a – 7p
Shipping Process & Tracking
How does shipping work to Alaska?
Carlile handles Alaska shipping with a full-service approach that covers pickup, transport, and delivery. They use their own trucks, terminals, and equipment, so nothing gets handed off. That’s important in a state where weather changes fast and roads can be unpredictable.
The MyConnect platform makes package shipping easy. Create your shipment online, choose a delivery location, and track it the whole way. It works for major cities and remote towns. Carile can ship a variety of products and items.
How Do You Handle Fragile or Special Care Items?
Carlile’s MyConnect, is capable of handling a wide range of items, including fragile and special care products, when shipping to Alaska. We leverage an integrated air, sea, road, and rail service, so that items, even delicate ones, are transported safely and securely to Alaska.
Are There Any Size or Weight Limitations for Packages?
MyConnect caters to a variety of shipping needs, from small boxes to larger items like furniture, equipment, and even recreational vehicles like snow machines. If your Alaskan shipment is larger than 8 feet (96 inches) in any dimension, please reach out to Carlile’s Quotes team for a custom quote for your shipment.
Can I Track My Shipment to Alaska in Real-Time?
Yes, MyConnect provides notifications and shipment tracking, allowing customers to follow their order from the Lower 48 to Alaska. This feature ensures transparency and control over the shipping process, offering real-time updates on the shipment’s location, status, and estimated delivery time
How Do I Track My Package Forwarding Shipment to Alaska?
Tracking shipments from your retailer to MyConnect in Tacoma, WA
Use the tracking information provided by your retailer to track your shipment until it is delivered to Carlile MyConnect in Tacoma, WA.
Tracking shipments once received by MyConnect in Tacoma, WA, to Alaska
You will receive an email notification once your items are received by Carlile MyConnect in Tacoma, WA. Log in to your MyConnect account for tracking information until your item reaches its destination in Alaska.
What Happens if My Package is Lost or Damaged?
Carlile stands by our commitment to reliability and excellent customer service. In the event of an issue with an order, Team Carlile is available to assist and resolve the matter. Contact customer service or call 1.800.478.1853 for further assistance.
Product Shipping and Restrictions
What items are prohibited from being forwarded to Alaska via MyConnect?
The following items are prohibited and will not be accepted for MyConnect shipments to Alaska:
- Firearms
- Alcoholic beverages and tobacco
- Drugs, including prescription drugs, illegal drugs and substances, drug paraphernalia, controlled substances
- Human remains
- Temperature-controlled and perishable goods, including live animals, fresh food or perishable items, items that must be kept from freezing (e.g., chemicals, pharmaceuticals)
- Counterfeit, stolen or fraudulent goods, live plants and soil,
- Valuable goods, including currency, jewelry, museum exhibits or antiques. Artwork, postage stamps, or other articles of extraordinary value or inherently fragile items
Who are some of the retailers that don't ship to Alaska but can be forwarded using MyConnect?
While there are a lot of retailers that don’t ship to Alaska, below is a list of the most popular that have forwarded packages to Alaska using Carlile MyConnect:
and more…
Have questions about a retailer that is not on this list? Contact us today to speak with someone in Customer Service!
Will Carlile consolidate my small boxes into one shipment?
Carlile does not provide small package consolidation through the MyConnect program. Each piece received will be checked in as its own MyConnect shipment. You can group the packages shipping to Alaska in your customer portal so you can track and pay for them as one shipment.
Where and when can I pick up my shipments that were forwarded to a Carlile Terminal in Alaska?
Shipments can be picked up during business hours at your designated MyConnect pick-up terminal.
MyConnect’s Alaskan Pick-Up Locations
Anchorage MyConnect Pick-Up
1930 Spar Ave
Anchorage, AK 99501
Pick-Up Hours: Mon-Fri 8a – 5p
Fairbanks MyConnect Pick-Up
900 Aurora Drive
Fairbanks, AK 99701
Pick-up Hours: Open Mon-Fri 7a – 6p | Sat 8a – 12p
Kenai MyConnect Pick-Up
1216 Bridge Access Road
Kenai, AK 99611
Pick-up Hours: Mon-Fri 7a – 5p | Sat 7a – 12p
Kodiak MyConnect Pick-Up
5152 Tom Stiles Road
Kodiak, AK 99615
Pick-up Hours: Open Mon-Fri 8a – 5p
Prudhoe Bay MyConnect Pick-Up
500 Airport Way
Prudhoe Bay, AK 99701
Pick-up Hours: Open Daily 6a – 7p
Liability & Coverage
Is additional coverage available for my shipment to Alaska?
Standard Liability Limits Included
The maximum liability on your shipment to Alaska will be $20.00 per pound up to a maximum of $200,000 per shipment for new goods. Household goods and used goods will have a maximum liability of $0.10 per pound up to a maximum of $5,000 per Alaskan shipment. Update with new BOL.
Increased Liability Limits Available
Additional coverage beyond Carlile’s limits of liability is available and can be added when completing your shipment in MyConnect. Simply provide a declared value and additional coverage charges can be added to your order. To add declared value to your shipment please contact Carlile Customer Service (Mailto link for customerservice@carlile.biz)
The maximum liability on the shipment to Alaska will be increased up to the declared value, not to exceed $200,000 per shipment. In no case will the declared value exceed the replacement value of the goods.
What Happens if My Package is Lost or Damaged?
Carlile stands by our commitment to reliability and excellent customer service. In the event of an issue with an order, Team Carlile is available to assist and resolve the matter. Contact customer service or call 1.800.478.1853 for further assistance.
Can I ship Hazardous Materials via MyConnect?
Yes, you can. Please refer to Section 7 of the MyConnect Terms & Conditions for Hazardous Material shipping requirements.
Retailers & Products
Who are some of the retailers who don't ship to Alaska but can be forwarded using MyConnect?
While there are a lot of retailers who don’t ship to Alaska, below is a list of the most popular that have forwarded packages to Alaska using Carlile MyConnect:
and more…
Have questions about a retailer that is not on this list? Contact us today to speak with someone in Customer Service!
Will Carlile consolidate my small boxes into one shipment?
Carlile does not provide small package consolidation through the MyConnect program. Each piece received will be checked in as its own MyConnect shipment.
Can I get IKEA packages forwarded to Alaska with Carlile MyConnect?
Yes! You can have packages from IKEA delivered to Alaska.
Use your MyConnect shipping address (instead of your home or business address) anytime you make a purchase. MyConnect will deliver your items to a Carlile terminal near you in Alaska.
Can I get Wayfair shipped to Alaska with Carlile MyConnect?
Yes! You can have Wayfair packages shipped to you in Alaska.
Use your MyConnect shipping address (instead of your home or business address) anytime you make a purchase, and MyConnect will deliver your items to a Carlile terminal near you in Alaska.
Can I get my Overstock.com order shipped to Alaska with Carlile MyConnect?
Yes! With Carlile MyConnect, we can help you ship your Overstock.com furniture or home decor purchases to Alaska.
When you use your MyConnect shipping address at checkout instead of your home or business address, MyConnect will deliver your items to the closest Alaskan Carlile terminal for pickup.
Can I have auto part packages forwarded to Alaska with Carlile MyConnect?
Yes! From custom builds to standard OEM parts, Carlile MyConnect can help ship motorcycle and auto parts to Alaska.
Instead of shipping to your home or business, use your MyConnect shipping address anytime you make a purchase, and MyConnect will deliver your car parts to a Carlile terminal near you in Alaska.
Can I get PartsGeek.com packages forwarded to Alaska with Carlile MyConnect?
Yes! Shop online at PartsGeek.com and have your auto parts order forwarded to Alaska with Carlile MyConnect.
Just use your MyConnect shipping address (instead of your Alaskan home or business address) anytime you make a purchase with PartsGeek, and MyConnect will deliver your items to a Carlile package pick-up terminal near you in Alaska.
Can I get my Rockauto.com auto parts order forwarded to Alaska with Carlile MyConnect?
Yes! Big or small, You can have your Rockauto.com orders forwarded to Alaska using the Carlile MyConnect service.
When you checkout, specify your MyConnect shipping address (instead of your Alaskan home or business address) anytime you make a purchase. MyConnect will deliver your auto parts to a Carlile package pick-up terminal near you in Alaska.
Can I place an order with Pier One Imports and have my packages forwarded to Alaska with MyConnect?
Yes! MyConnect will forward Pier 1 packages to Alaska.
When you are checking out on the Pier1.com website, use your MyConnect shipping address instead of your Alaskan home or business address and MyConnect will deliver your items to a Carlile package pick-up terminal near you in Alaska.
Can I place an order with Joss & Main and have it shipped to Alaska with My Connect?
Yes! Looking for furniture or decor? Use Carlile MyConnect to have Joss & Main delivered to Alaska.
When checking out at Jossandmain.com, provide your MyConnect shipping address (instead of your normal residential or business address), and MyConnect will deliver your order to an Alaskan Carlile terminal near you.
Carlile MyConnect
Your Ship-it-to-Alaska Solution
MyConnect is a consumer package forwarding service of Carlile – Alaska’s leading trucking and logistics company with package pick-up terminals in Anchorage, Fairbanks, Kenai, Kodiak, and Prudhoe Bay.